POST 225. January 3, 2021. CORONAVIRUS. “Be first, be right, be credible,” are among the most important principles for health authorities to follow in a crisis, the Centers for Disease Control and Prevention shared in a pamphlet on crisis communication in 2018….”
“…To meet those goals, the report advises, avoid sending mixed messages from multiple experts, releasing information too late, taking paternalistic attitudes, failing to counter rumors and myths in real time and engaging in public power struggles and causing confusion. Last week, as agency officials announced new mask guidelines and set the nation on edge, I